Customers in British Columbia experiencing phone service outages

The outages seem to be the result of a storm that caused a landslide

Customers in British Columbia and other parts of Western Canada accept reported bug with their wireless services over the weekend.

Cellphone services including LTE connectedness and calls were interrupted across the province starting on Saturday. The problem is not with the carriers themselves, simply rather due to a tempest that acquired a landslide.

Reports coming in on Downdetector suggest that customers with services from Bell, Rogers, Telus, Virgin Mobile, Freedom and Fido are still experiencing problems into Sunday.

The main trouble seems to be that customers are unable to receive calls from landlines or customers of other wireless providers. The carriers are notifying customers on Twitter that they are working to resolve the problem.

Bell says that it's working with other carriers to restore full services every bit shortly as possible.

one/two Damage to a third-party'southward fibre line nigh North Curve yesterday afternoon has impacted calling for some Bell Mobility and Virgin Mobile customers in BC. Mobile information, text messaging and calls to 911 are non affected. However, some customers may be experiencing disruptions…

— Bong Support (@Bell_Support) Feb 2, 2020

Similarly, Rogers is replying to customers on Twitter and reassuring them that it's working on the outage.

Thank you. It looks like you are affected due to an outage which is being worked on. If yous'd like to receive a status update or resolution notification we can ready that up for you via DM. ^ee

— RogersHelps (@RogersHelps) February two, 2020

Additionally, Telus says that it has identified the trouble is as well working to resolve the situation.

Hi Wayne , we've identified the event and our network engineers are working hard on restoring services as before long as possible. For updates delight check the https://t.co/zU70aVxJkX site.

— TELUS Support (@TELUSsupport) February two, 2020

Freedom Mobile as well notified its customers that it's working to restore services.

Update: Services within some western markets may currently be affected due to a landslide. Teams are continuing to piece of work on getting service levels dorsum to normal, nosotros appreciate your patience and understanding. We are heading out for the dark, we'll be back at 6 AM PT.

— Liberty Mobile Care (@freedomsupport) February 2, 2020

Further, emergency services including 911 phone lines were impacted on Saturday, merely have since been restored.

Update 02/02/20 3:xxx ET: The commodity was updated to include information well-nigh Liberty Mobile.